Business Support: COVID-19
Often we are approached by clients who just need an extra helping hand – this is why we developed our Business Support Service.
In 2020, when lockdown happened, we were approached by a local personal trainer who didn’t know how to sustain her business during the lockdown period. We had to be very reactive to the situation given the restrictions which a lockdown brings, therefore we needed to quickly come up with ways to adapt the business and make it accessible to those who would have usually accessed the fitness sessions face to face. The Client didn’t know what to do, but to Zeal, the obvious solution was to move the classes to an online business model in the quickest and most cost-effective way possible.
Being an owner operated business, this was a challenging and concerning time for the business owner, so having us on hand for advice, guidance and practical support during this time was invaluable. The project was such a success that the online business continued after the lockdown was lifted and has become one of the fastest–growing elements of the business. Having supported the business through this testing time, she is now at the stage where she is able to run it mostly independently, meaning that we now only need to assist on an ad hoc basis when support is required.
“When we went into lockdown, I was so grateful for Julia’s input into adapting the business. As a group exercise leader, it was challenging and time consuming working out how to move my business online. Julia helped immensely with all aspects of this from the technical side of moving things online to the ‘time saving’ element of administration. I had been spending most of my time wading through admin and Julia’s guidance has freed me to focus on my clients and class preparation, which is the core of my business.”